Terms of service
Terms of Service
These Terms of Service (“Terms”) apply to all purchases and use of the Lunir & Co website (“we”, “us”, “our”). By accessing our website or placing an order, you agree to be bound by these Terms.
Eligibility
By using this website, you confirm that you are at least 18 years of age or have permission from a parent or legal guardian.
Products & Descriptions
We take care to ensure product descriptions, images, and pricing are accurate. However, colours, packaging, or minor details may vary slightly due to screen differences or supplier availability.
Where substitutions are required, they will be of similar value and style.
Orders
- All orders are subject to availability and acceptance.
- We reserve the right to cancel or refuse an order at our discretion, including in cases of stock shortages, pricing errors, or suspected fraudulent activity.
- If an order is cancelled, any payment received will be refunded.
Pricing & Payments
- All prices are listed in Australian Dollars (AUD).
- Prices may change at any time without notice.
- If a pricing error occurs, we reserve the right to cancel the order and refund any amount paid.
Shipping
Processing times and delivery estimates are outlined in our Shipping Policy. Delivery timeframes provided by carriers are estimates only and are not guaranteed.
We are not responsible for delays caused by postal services, couriers, weather events, or circumstances beyond our control.
Returns & Refunds
Our Returns & Refunds Policy forms part of these Terms. Due to the nature of our products, we do not accept change-of-mind returns.
This does not affect your rights under Australian Consumer Law.
Australian Consumer Law
Nothing in these Terms excludes or limits your rights under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.
Use of Products
Products are provided for personal use only unless otherwise stated. Please follow all usage instructions and discontinue use if irritation or adverse reactions occur.
We are not responsible for misuse of products or failure to follow instructions.
Limitation of Liability
To the maximum extent permitted by law, Lunir & Co is not liable for indirect, incidental, or consequential loss. Where liability cannot be excluded, it is limited to the remedies available under Australian Consumer Law.
Intellectual Property
All content on this website, including images, text, logos, and designs, is the property of Lunir & Co and must not be copied, reproduced, or used without written permission.
Privacy
Personal information is handled in accordance with our Privacy Policy.
Changes to These Terms
We may update these Terms from time to time. The most current version will always be available on our website.
Contact
If you have questions about these Terms, please contact us at info@lunir.com.au